We are working with the REAN Foundation to develop a chat bot that will make it easier for users to receive real‑time information about their eye condition, access post‑operative care information as well as learn about risky behaviors after surgery. The technological expertise of REAN team has helped us to create a platform through which users will be able to upload images on WhatsApp and obtain medical advice remotely. This intelligent bot will be trained by expert physicians from LVPEI to provide 24x7 screening service that will help in detecting potential problems and facilitate access to care providers.
L V Prasad Eye Institute LVPEI) is a comprehensive eye care facility and a prestigious World Health Organization Collaborating Centre for Prevention of Blindness. The Institute is dedicated to modern eye care by providing services like vision rehabilitation, rural & community eye health, eye banking and education & research. With 264 eye care centers, LVPEI has 35 years of excellence in eye care, serving over 34 million people, providing 50% of services free of cost.
With REAN HealthGuru bot, users will be able to upload images on WhatsApp to obtain medical advice remotely. Furthermore, an intelligent bot trained by expert physicians from LVPEI will be available round‑the‑clock to provide screening services, detect potential problems, and facilitate access to care providers.
The primary objective of the solution is to reduce patient travel and in-person visits while providing timely access to physicians. The chat bot will act as the perfect care assistant, allowing users to have HIPAA-secure patient‑care team communication. It will also enable healthcare experts to scale their services to a larger population.